Customer Service

GCCP Delivery and Returns

We hope you love shopping with GCCP. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Our shipping & delivery policy are listed differently .Policy will vary depending to campaign period .All information about shipping & delivery time will be listed under each deal's catalog on description .Default campaign validity period for group deals are 5 days,pledge status nortification will be sending to consumer after campaign ends.

Returns and Replacements

We want you to be completely happy with your GCCP order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.


Returning Merchandise by Mail

On the back of the packing slip enclosed with your GCCP order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).

Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.

Please allow 10 to 14 days for GCCP to process your return.

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